Urgent requests

Last updated on 07 October 2021

Urgent / high priority requests require an urgent response

  • Urgent requests require a high priority response from the City.
  • The customer service team have processes in place to ensure that your urgent request is escalated through to the appropriate area for an urgent response.
  • For this reason, please contact the City on 1300 4 CANNING (1300 422 664) to report your request. You can call this number 24-hours a day for urgent / high priority assistance.
  • If you believe your request in not urgent, please refer to our main Issue and Request page to locate a more suitable request type. If you are unsure of the correct request type, please call the above number for assistance.